Job Description

JOB SUMMARY:
Performs Patient Care Activities as delegated by the Nurse and/or Physician for patients of all age's groups with both acute and chronic health problems. The Non-Licensed Emergency Department Technician provides direct patient care that encompasses the nursing assistant role, phlebotomy, and 12-lead ECG tracings.

EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED
Completion of CNA program within 2 years or CNA certificate

EXPERIENCE REQUIREMENTS
Minimum of one year of acute care or hospital experience.

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.
• Work may occasionally require travel to other UPH facilities/hospitals.

SKILLS AND KNOWLEDGE
Completion of Phlebotomy competency validation within 6 months.Required English Skills Basic reading skillsBasic writing skillsBasic oral skillsCommunication Skills Ability to respond appropriately to customer/co-workerInteraction with a wide variety of peopleMaintain confidential informationAbility to communicate only the facts to recipients or to decline to reveal informationAbility to project a professional, friendly, helpful demeanorComputer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.Outlook

ESSENTIAL FUNCTIONS:

• Under the direct supervision of the RN provides indirect care that supports the Emergency Department mission by:* PARTICIPATION: * in cost containment * development/maintenance of positive work environment * minimizing overtime * attending required classes and meetings * participating in unit committees * adheres to all policies and procedures* PROMOTING PATIENT SAFETY: * applies protective devices correctly * anticipates patient request, makes rounds every hour as a minimum * assists RN in planning patient care * maintains a safe unit environment* PROMOTING INFECTION CONTROL: * washes hands before and after patient contact * handles soiled linen, equipment and instruments per protocol * maintains sterile asepsis * changes and secures dressings * maintains isolation technique* PROMOTING PERSONAL SAFETY: * utilizes p.p.e. appropriately * keeps hallways clear of furniture/equipment, everything on one side* PROVIDES DAILY INVENTORY MAINTENANCE: * maintains support areas (kitchen, nurses' station, utility rooms) clean/stocked * restocks equipment in patient rooms * accountable for wheelchairs, thermometers and other pertinent equipment * completes appropriate work form for maintenance and clinical engineering service, equipment work orders, including removing from service
• Provides direct patient care that demonstrates our mission and values. Evidenced by:* PROVIDES CARE AS DIRECTED: * Perform pulse oximetry * Foley catheter, straight cath insertion/placement, minicath - excludes children and infants * performs and documents selected diagnostic tests - phlebotomy & 12-lead ECG recording * performs lab testing as appropriate * provides care for the patient requiring restraint or seclusion * Performs splint application (Methodist only) * Possesses knowledge and skills necessary to obtain adequate lab specimens for testing. * Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.* PROVIDES OBSERVATION AND MEASUREMENT OF PATIENT INFORMATION PER POLICY: * temperatures - oral, rectal (axillary only under the direction of RN) * Pulse - apical and radial, * Blood pressure, * height and weight, * intake and output, * pain ratings
• Demonstrates a thorough understanding and working knowledge of all equipment necessary to perform job functions. Performs and documents special procedures per policy:* application of heat/cold* decubitus care* pelvic exam setup* I & D setup* surgical skin prep* apply ace/TEDS/binders* apply/remove leads* assist coughing & deep breathing* assist with physical exam* maintain and clean suction equipment* application of hypo/hyperthermia unit* care of oxygen equipment.* room set-up for trauma* suture set-up* moderate sedation set-up* patient prep for any procedure* Demonstrates a practical problem-solving approach to patient moving and handling issues.* Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.
• Performs direct patient care that significantly impacts patient satisfaction evidenced by:* PROMOTION OF PATIENT WELLNESS: * maintain a pleasant environment for patients by keeping rooms visually clean and uncluttered * ready to monitor patient post-procedure * participates in admission, transport and discharge of patients * assist patients with -in-bed mobility; transfers to/from bed, WC, stretcher, or chair; positioning for alignment and comfort* ASSIST PATIENTS WITH NUTRITION MANAGEMENT: * prepares patients for meals by offering washing of hands, mouth care and positioning in chair or bed before meal tray arrives * delivers trays * documents intake per policy * feeds dependent patients as needed * provides fresh water, ice and snacks.* PROVIDES ASSISTANCE WITH ELIMINATION PROCEDURES: * offers/removes bedpans and urinals * provides catheter care per policy * removes Foley catheters * Applies external urinary catheters * empty urinary drainage bags using goggl

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