Job Description

JOB SUMMARY:
Position provides crisis intervention services/assessments/evaluation and stabilization/case management to people in a primarily community-based environment.

EDUCATIONAL REQUIREMENTS
Master's Degree in in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, family therapy, or related field.

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.
• Work requires travel.

SKILLS AND KNOWLEDGE
Ability to work with all different age groups. Basic computer skills/ability to keyboard - completing documentation in the electronic and/or paper medical record. Ability to drive in a variety of weather conditions. Ability to perform DE-escalation techniques

ESSENTIAL FUNCTIONS:

• Provide Crisis intervention/case management and clinical services * Actively listens to presenting issues, uses motivational interviewing skills and crisis interventions to ensure safety and determine appropriate course of action * Exercises judgment and decision-making that is clinically safe, logical and deliberate * Reach a resolution of crises that is clinically appropriate and least restrictive * Recognize, respect and effectively deal with values and cultural beliefs of clients, their families and community resources and referrals * Works with law enforcement, emergency departments and other emergency personnel in crisis situations * Provides follow up case management as assigned * Maintains appropriate treatment boundaries with clients and family members * Maintains required productivity
• Complete clinical documentation and other forms of communication in a timely manner * All documentation is completed the same day of service and accurately reflects the reason for contact, interventions used and outcomes * Completes legal paperwork for inpatient admissions thoroughly to ensure compliance with legal and regulatory standards including patient rights * Completes paperwork required for billing purposes * Reports any critical or unusual situations and completes incident reports as required * Interact and communicate with law enforcement, medical staff and other community providers effectively * Communicates effectively in-person, through email; responds in a timely manner to voice mails * Uses effective means to educate others about mental illness and addiction
• Maintains current knowledge of community resources and provides information to appropriate parties * Serves as a resource for individuals and community providers for community resources and how to access them * Has an understanding of and complies with Illinois' Mental Health & Developmental Disabilities Code * Serves as a mandated reporter and ensures reports are filed with appropriate parties * Participates in clinical supervision as outlined by immediate supervisor, and keeps supervisor informed of clinical issues, concerns and outcomes

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