Job Description

JOB SUMMARY:
To facilitate the activities of a nursing unit through the effective performance of receptionist, clerical processes and/or to assist Registered Professional Nurses in performing assigned patient care and unit maintenance activities. The position manages information and connects physicians, staff, and visitors with appropriate resources.

CERTIFICATION & LICENSURE REQUIREMENTS
Basic Life Support (BLS) Must possess and maintain current certification within 30 days.

EXPERIENCE REQUIREMENTS
0-1 years of experience in/with medical terminology, typing, computer work, and previous nursing assistant work required

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.
• Work may occasionally require travel to other UPH facilities/hospitals.
  
• requireduired to drive your own vehicle for business purposes.

SKILLS AND KNOWLEDGE
Writes, reads, comprehends and speaks fluent English.Basic computer knowledge using word processing, spreadsheet, email, and web browser. Multicultural sensitivity.Critical thinking skills using independent judgement in making decisions


ESSENTIAL FUNCTIONS:

• Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.* Knowledgeable and skilled in applicable procedures in providing care.* Provides for hygiene needs of assigned patients (AM/PM care, oral hygiene, perineal care, shampoo, bathing, care of TED, SCD hose.)* Provides for elimination needs of assigned patient. (assist to the bathroom, Foley care, bowel movements, records output.)* Provides for comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher are within reach. Ambulating)* Performs measurements of assigned patients (I&O, TPR, B/P, weights).* Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. bilichek, help with breastfeeding, infant heelstick specimen collection.* Willingly responds to requests by nursing staff accepting delegated duties from the Nurse.* Assists with admission, transfer, and discharge of patient.* Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.* Achieves patient satisfaction when providing patient care.* Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.* Answers all call lights promptly* Respects privacy* Reports pertinent patient information to the nurse assigned to the patient in a timely manner. Documentation is completed on all documents used prior to leaving shift.* Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies.
• Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe environment* Completes work within assigned shift.* Prevents waste of supplies and linen.* Checks patient rooms and other areas- restocking as needed.* Demonstrates ability to organize and prioritize work with changes as directed by the nurse.* Uses slow time to improve unit appearance and accept additional assignments.* Assists others in assignment completion.* Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.* Responds promptly to urgent requests.* Provides for safety measures of assigned patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)* Adheres to Hand washing policy* Offers assistance when needed* Utilizes proper phone techniques, I.e.: hold, transfer, etc.* Prioritizes and accurately channels incoming and outgoing information* Maintains flexibility and is able to adapt to rapidly changing environment and work volume. I.e. Code Blue, staffing needs* Assists in achieving department goals and objectives.* Recognizes role others play in providing care to the patient. Provides pertinent information on assigned patients to the nurse during the shift and as requested.
• Accurate completion of records and charting. Completion of needed clerical duties specific to the area assigned* Complete/maintain the state log books, Newborn screen collection slip.* Prepare charts for anticipated D/C's, faxing discharge summary to the PCP.* Assembles admission packets* Ensure appropriate charges are entered.* Demonstrates knowledge of ordering supplies for the unit as delegated* Runs errands and performs extra duties as requested.* Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.* File reports from printer/fax* Checks nutrition inventory and re-orders as needed* Utilizes Technology accurately and efficiently.* Prints labels as needed* Understands and is knowledgeable of computer downtime procedures* Utilizes the Intra