Job Description

JOB SUMMARY:
To provide nursing leadership and oversight of the overall patient care process, assuring staff provide the highest service and quality care to patients within the professional nursing care standards. Responsibility to the operating and capital budgets, centralization/standardization of processes, and the optimization of resources to obtain key performance metrics.

EDUCATIONAL REQUIREMENTS
Bachelor's Degree in In Nursing (BSN)

CERTIFICATION & LICENSURE REQUIREMENTS
Basic Life Support (BLS) Must possess and maintain current Basic Life Support (BLS) certification within 30 days.

EXPERIENCE REQUIREMENTS
3 years of experience in/with inpatient nursing

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

SKILLS AND KNOWLEDGE
Writes, reads, comprehends and speaks fluent English.Basic computer knowledge using word processing, spreadsheet, email, and web browser. Multicultural sensitivity.Critical thinking skills using independent judgement in making decisions.

ESSENTIAL FUNCTIONS:

• Possess the ability to drive operating metrics for positive performance by clearly assigning responsibility for tasks and decisions. Sets clear expectations and measures and monitors process, progress and results. Can quickly sense what will help or hinder accomplishing a goal and removes barriers.* Prepares an annual budget and manages the staff and department consistent with approved budgetary goals.* Monitors expenses daily using various cost elements and techniques. Monitors labor cost using productivity models (visionware) and measures (i.e. staffing to volume).* Monitors patient revenue and statistical reports paying particular attention to per worked hours per patient day, use of agency and premium pay programs. * Prepares reports setting forth progress, adverse trends and appropriate recommendations or conclusions. Implements actions to correct adverse trends.* Ensures that scheduling and staffing is timely, proactive, and cost effective meeting the needs of the unit.* Serves a chief retention officer for their unit and able to speak to turnover. Strives to be at the target for retention of employees.
• Is dedicated to meeting the expectations and requirements of our patients. Gets first hand patient information and uses it for improvements in patient experience. Acts with patients and next process customers in mind and establishes and maintains effective relationships with and gains their trust and respect.* Recognizes customer's sense of urgency and values their time.* Communication Etiquette - listening attentively to our customers, including verbal and non-verbal messages, to communicate with courtesy, clarity and care. Ensures customer understanding and satisfaction.* Responsiveness to patients - providing prompt, timely and friendly service, keeping customers informed and promoting their comfort. Puts the patient's needs first.* Privacy - maintaining a secure and trusting environment, ensuring our customers' right to privacy and dignity.* Assures the culture on the unit focuses on the patient experience as shown by improved scores on target data, zero tolerance practices and fosters the UPH values.* Makes daily patient and employee rounds* Mentors staff toward achieving excellent patient experiences; uses the UPH values and behaviors
• Knowledgeable about quality metrics and regulatory standards related to their specific area of responsibility and knows how to obtain results and maintain compliance. Clearly assigns responsibility for tasks and decisions and sets clear objectives and measures. Monitors process, progress and results.* Ensures that department complies with hospital-established policies, quality assurance programs, safety, and infection control policies and procedures.* Develop and implement new procedures, models of care delivery and techniques to improve patient care.* Assesses, plans, implements, and evaluates the quality and effectiveness of nursing practice and the delineation of professional and nonprofessional role enhancements.* Reviews event reports and trends with the CNO/Director to determine causes and to provide for prevention of future incidents through counseling and education of staff and appropriate discipline.* Serves on system and regional organizational teams to improve care processes.* Reviews and monitors documentation for completeness and accuracy.* Collaborates with the NPD specialist and/or CNE in development, implementation, maintenance, and systematic evaluation of evidenced-based care.* Monitors technology advancements and is responsible for addressing quality as it relates to equipment and technology.* Ensures compliance with requirements set by governmental or other regulating bodies (i.e.. TJC, CMS,OSHA,CARF, and IDPH)* Assures compliance with National Patient Safety goals.* Facilitates nursing growth and development through the nursing professional practice model, shared governance councils and organizational opportunities. * Supports and implements a Just