Job Description

JOB SUMMARY:
This position will be a part of the City of Peoria Social Services Unit (SSU). SSU personnel are tasked with assisting those who come into contact with, or are referred to, the SSU. One of the goals is to promote safer encounters between citizens in need of crisis services and police department personnel while maintaining a high level of professional service. The other main goal is to refer to, and encourage participation in, appropriate mental health, substance use, or other needs-based services that may fit the individual. These duties are critical to an overall healthier, safer community and are aimed at facilitating more stable community members. This position provides strategic direction, operational guidance, coordination of services, and administration for crisis intervention services/assessments/evaluation and stabilization/case management to people in a primarily community-based environment in collaboration with the Peoria Police Department (PPD). This role will include field response into the community in collaboration with the PPD, likely several times per day, to provide mobile mental and behavioral health services to citizens within the city of Peoria, Illinois. This role will consist of supervision of Licensed Social Workers and Licensed Clinical Social Workers, clinical oversight for staff, continued follow up and case management to connect citizens to ongoing services and supports.

EDUCATIONAL REQUIREMENTS
Master's Degree in Counseling and guidance, Rehabilitation counseling, Social Work, Psychology, Family therapy, or related field

CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License upon hire and Proof of Auto Insurance upon hire.

EXPERIENCE REQUIREMENTS
At least 4 years of related clinical and supervisory experience preferred.

SKILLS AND KNOWLEDGE
Ability to work with all different age groups.Basic computer skills/ability to keyboard - completing documentation in the electronic and/or paper medical record.Ability to drive in a variety of weather conditions.Ability to perform de-escalation techniques Use of usual and customary equipment used to perform essential functions of the position. Work requires travel Maintains appropriate treatment boundaries with clients and family membersMaintains required productivityAll documentation is completed the same day of service and accurately reflects the reason for contact, interventions used and outcomesCompletes legal paperwork for inpatient admissions thoroughly to ensure compliance with legal and regulatory standards including patient rightsCompletes paperwork required for billing purposesReports any critical or unusual situations and completes incident reports as requiredInteract and communicate with law enforcement, medical staff, and other community providers effectivelyCommunicates effectively in-person, through email; responds in a timely manner to voicemailsUses effective means to educate others about mental illness and addictionServes as a resource for individuals and community providers for community resources and how to access themHas an understanding of and complies with Illinois' Mental Health & Developmental Disabilities Code Serves as a mandated reporter and ensures reports are filed with appropriate partiesParticipates in clinical supervision as outlined by immediate supervisor, and keeps supervisor informed of clinical issues, concerns and outcomesDemonstrates the Trillium Place Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.Demonstrates ability to meet business needs of department with regular, reliable attendance.Employee maintains current licenses and/or certifications required for the position.Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.Completes all annual education and competency requirements within the calendar year.Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

ESSENTIAL FUNCTIONS:

• Provide Crisis intervention/case management, clinical services, and clinical oversight
• Actively listens to presenting issues, uses motivational interviewing skills and crisis interventions to ensure safety and determine appropriate course of action
• Exercises judgment and decision-making that is clinically safe, logical and deliberate
• Reach a resolution of crises that is clinically appropriate and least restrictive
• Recognize, respect, and effectively deal with values and cultural beliefs of clients, their families and community resources and referrals
• Works with law enforcement, emergency departments and other emergency personnel in crisis situations
• Recognize, respect, and effectively deal with values and cultural beliefs of clients, their families and community resources and referrals
• Provides follow up case management as assigned
• Provides clinical oversight to staff members
• Provides follow up case management
• Maintains appropriate treatment boundaries with clients and family members
• Maintains required productivity
• Provides clinical oversight to staff members
• Integrates organizational and leadership goals with the individual staff member's goals and objectives.
• Ensure reporting to government and regulatory authorities are completed in a timely and accurate manner
• Delivering both internal and external payroll reporting requirements
• Ensuring all payroll related documentation is regularly and securely filed
• Monitor progress and performance of the program.

• Collaborate with other Social Service agencies, as needed.
• Develops department expertise and technical assistance to internal team.
• Integrates organizational and leadership goals with the individual staff member’s goals and objectives.
• Ensure reporting to government and regulatory authorities are completed in a timely and accurate manner
• Delivering both internal and external payroll reporting requirements
• Monitor progress and performance of the program.
• Tracks data and prepares reports to support department operational, regulatory requirements and audits.
• Ensuring all payroll related documentation is regularly and securely filed
• Provides general direction and supervision to entry & mid level social workers.
• Obtains assistance for clients by referring clients to other programs.
• Advocate for and obtain appropriate services.
• Assures quality treatment for clients by enforcing rules, regulations, and legal requirements with clients; documenting events of the therapeutic process.
• Performs all duties in an ethical manner protecting patient and family confidentiality.
• Orientation and training of new social work personnel.
• Act as program contact person for inquiries concerning clients.
• Hire, orient and train new supervisees.