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Medical Office Assistant - Behavioral Health Atrium

Carle

Carle

Peoria, IL, USA
Posted on Thursday, July 13, 2023


Job Description

JOB SUMMARY:
Under the direction of a health care provider, Medical Office Assistant NPS, is responsible for the delivery of patient care that promotes the safety and well-being of our patients

EXPERIENCE REQUIREMENTS
Computer data entry experience

ADDITIONAL REQUIREMENTS
  • Use of usual and customary equipment used to perform essential functions of the position


SKILLS AND KNOWLEDGE
Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office - basic computer skills.Customer/patient focused. Critical thinking skills using independent judgment in making decisions. Strong interpersonal skills. Strong verbal and written communication skills. Ability to work as a team member. Ability to understand and apply guidelines, policies and procedures

ESSENTIAL FUNCTIONS:
  • Clinical Excellence/Patient Care* Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.* Demonstrates competence in the clinical skills necessary to carry out assigned job duties.* May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.* Administer ordered medical and/or vaccines. * Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding. * Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status. * Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes. * Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Provide information to appropriate regulatory agencies, (i.e. health department).
  • Development and Patient Education* Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.* Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.* Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.* Behave in a manner consistent with all Compliance and HIPAA policies and procedures.* Maintain regular and consistent attendance at work.* Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. * Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. * Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.